I have still been pestering my MP regarding our award issue, and the disgraceful way in which we have been treated, and how badly the case continues to be handled.
I have been using a web site called www.WriteToThem.com. The site is monitored in that you will be asked if you received a reply after two weeks. I did - it seems to work.
It's never too late - dare I ask anyone who hasn't already done so to give it a bash ?